Reports
Under "Reports" (Or "Recent Contacts" if you're an agent) then "Recent Contacts", you'll be able to view all of the re...
Fri, 9 Aug, 2024 at 3:26 PM
As an agent, you can easily view where you've been spending your time based off your status, if you've generated any leads, how many voicemails you&...
Mon, 5 Dec, 2022 at 4:17 PM
Managing your campaigns can help you understand with what's happening with calls being made and how your agents are categorizing the calls with call res...
Tue, 6 Dec, 2022 at 11:53 AM
Managing your agents can give you an understanding of where they are spending their time, how mnay leads they have generated and if they've set any appo...
Mon, 5 Dec, 2022 at 4:17 PM
With a Numbers report, you can always see how much time your numbers have dialed for both outbound and inbound calls. Also, when they were added to the Dia...
Mon, 5 Dec, 2022 at 4:17 PM
The heat and floor map can give you more control over viewing what your team is doing in real time and where they are currently spending their time! ...
Mon, 5 Dec, 2022 at 4:18 PM