Phone System
We have several learning options available: An interactive demo , a full video walkthrough and a written article. Simply scroll through this guide to find y...
Fri, 9 Aug, 2024 at 3:24 PM
The "Adding an External Number" option will allow you to add outside numbers if applicable to you, but you cannot customize how the numbers come u...
Thu, 7 Dec, 2023 at 5:27 AM
Advanced Phone Reputation is only available in BatchDialer Advanced Plans & Includes: Phone number reputation pre-screening on all 60 included numbers...
Thu, 8 Aug, 2024 at 7:38 AM
Number groups can be helpful in multiple scenarios! Don't overthink this, it is simply a way to organize your phone numbers to make your life easier! Se...
Fri, 1 Dec, 2023 at 11:13 AM
Replacing your phone numbers is a great way to get fresh numbers if you don't mind them having the same area code as the one you're replacing! We hi...
Fri, 15 Dec, 2023 at 9:37 AM
DNC stand for "Do not Contact" or "Do not Call". Adding contacts to your system DNC will allow the system to scrub those numbers out of ...
Fri, 1 Dec, 2023 at 11:14 AM
BatchDialer's Inbound Call Queue feature provides a variety of options to route your inbound calls to either available agents at the time the lead calls...
Wed, 10 Jan, 2024 at 10:34 AM
When it comes to your contacts calling you back, BatchDialer gives you multiple ways to receive them based on your needs. Using IVR is a great choice if you...
Fri, 15 Dec, 2023 at 9:37 AM
A "Call Result" will be placed and every single call made within your account, so it's best you understand what they will eventually do with y...
Fri, 15 Dec, 2023 at 9:40 AM
The Voicemail Drop feature is an important tool to use when you reach a contact's Answering Machine or Voicemail. Setting this up will allow you to simp...
Mon, 12 Aug, 2024 at 1:14 PM