Batchservice

BatchLeads automatically processes incoming messages and recognizes English-language stop words. Stop words are specific words such as STOP or UNSUBSCRIBE t...

Question:  Why won't my message send? Answer: Occasionally messages will not send in BatchLeads. If your message isn't sending, it is likely t...

Litigation can result from text messaging efforts, which is something that should be avoided where possible. By not contacting known people related to such ...

Question:  Why am I not receiving replies to messages?  Answer: Your replies may be triggering an automatic opt out. You can configure trigger words w...

Question:  How much does each SMS text message cost to send? Answer: SMS capabilities are only available in Personal Plus Plans. Sending and receiving...

Question: How can I set the timezone for my account or a campaign?  Answer: To set the timezone for a campaign, go to the Campaigns area of the site b...

Question: How many phone numbers can I have per property?  Answer: The BatchLeads system supports up to a maximum of 5 phone numbers per address. 

Question:  Why does SMS show as currently disabled?  Answer: Check the timezone that you configured for your campaign. SMS will be disabled outside th...

Question:  How do I change the call forwarding number for SMS? Answer: You can update the call forwarding number for a market by going to the Markets ...

Question: Why is there a 160 character limitation on SMS message templates?  Answer: Carriers impose a 160 character limit on text messages. Text mess...